FAQ

  • Can I buy my trailer online?

    You can configure and order a trailer online. The financial transaction will then be completed with your local Brian James Trailers dealer.
  • Can I get finance for my trailer?

    Many of our dealers offer finance, please contact them directly to discuss options.
  • What warranty do I get with my trailer?

    As well as the standard 1-year statutory warranty, all our trailers come with an extended 5-year chassis warranty.
  • Do I need a licence to tow a trailer?

    This will depend on what you use your trailer for and which country you are in. The UK has recently relaxed towing regulations, but we recommend you check depending on where and how you use your trailer. In the UK, guidelines can be found here. Note that the laws for Northern Ireland are different from the rest of the UK.
  • Do I need to go on a trailer training course?

    Unless you are experienced with towing a trailer, we recommend that you undergo some training. This is particularly useful for learning how to reverse with a trailer.
  • How frequently should I get my trailer serviced?

    We would recommend a service every 3,000 miles (5,000 km) or at three monthly intervals for commercial / industrial trailers with intensive use. For trailers used less frequently, every 6000 miles (10,000km) and annually.

    The standard check list should include brake adjustment, brake shoe condition, bearing condition, wheel tread and side profiles, breakaway cable condition, grease all moving parts including the coupling and jockey wheel assembly, also check all lights are functioning correctly.

  • How much will my trailer cost?

    All our trailers are available in different lengths and widths as well as having the opportunity to configure with a choice of options and accessories. You can configure any trailer on the website, and the price will be shown in the summary. More info
  • What options are available?

    We offer a wide range of options including ramps, winches, side extensions, alloy wheels and much more. Select a trailer range to configure and all the options will be shown. More info
  • How do I order parts for my trailer?

    The best way to order parts is from your Brian James Trailers dealer, particularly as they will be able to fit them. For UK enquiries contact our parts department at parts@brianjamestrailers.co.uk or call +44 (0)1327 308833. For enquiries outside the UK please refer to contact details in the website footer.